Holiday Inn Bristol City Centre

In superb central position could not have been better. Hotel was lovely and staff so helpful. Our first trip to Bristol to catch up with our grandaughter who is at university there - we had great weekend, so much to see loads of shopping and great restaurants.

Nothing

Location

Room was not setup as per booking

Well presented hotel with good and clean facilities. We only stayed for one night with no breakfast. Friendly staff, clean and spacious double bedroom with lovely shower room. The location is good as it is within walking distance to many locations in Bristol - Cabot circus is the nearest and it is right at the foot of m32, very convenient for road trip. It is also close to the Bristol central bus station. It is within a walking distance to the Harbourside. For a stop over, a shopping trip in Cabot Circus or a business trip to nearby offices, it is a good place to stay.

A few minor points: the lift design was confusing with only down arrow button from the reception area on the 2nd floor. Even with the knowledge of the use of room card to operate the lifts going up to the rooms - it is very confusing at first; The lift stops at 2nd floor no matter whether you want to go to the reception or not and finally when we visited the car parking validation in the hotel did not work and we had to embarrassingly reversed from the exit barrier to sort it out with them. Hopefully this is a temporary glitch and will be fixed soon. They did not state in the website that the car park overnight is £10, which I think they should let you know before you book.

Locality excellent, friendly and helpful staff, Derek on the desk was lovely and very welcoming. Fantasic room with excellent facilities for price. Bathroom very nicely done. Ice bucket in room for use with access to ice on corridor was a nice extra. Helpful to have iron and board already in room. Sofa bed surprisingly comfortable also. Breakfast too expensive £13.50 so we ventured else where. Did not use bar so unsure of prices but looked very nice. Would definately stay in hotel again.

Cleanliness could have been better, dirty mug and shelves very dusty. Only set up for 2 guests in room, whereas was 3 so had to ask for extra set of towels, didn't get the extra mug we asked for. Mini bar was left unfilled and unlocked so had to inform reception so as not to get charged. Minor issues. Breakfast too expensive.

Greeting and help given by doorman/Derek, friendly,polite and very helpful 10/10

paying £10-00 for parking

The staff were excellent, knowledgeable and welcoming. Food in restaurant very good. Rooms were lovely, stylish yet comfortable and spacious.

Staff where friendly and polite and attended to all are needs.

The staff were exceptionally helpful, attentive and friendly. The location for both the shops and concert we attended was excellant

As a brand new hotel that had been open for less than a week I was expecting to find some teething problems but there were, in fact, very few. I had an executive room which was spacious, extremely comfortable and stylishly furnished. Excellent sound proofing meant there was virtually no traffic noise despite it being quite near a busy road (and just opposite the main shopping area). Plenty of connectivity for music and laptops in the room to a huge flat screen tv. Breakfast buffet was one of the best I've had in a long time with extensive hot items, all freshly cooked, and omelettes cooked for you if you wish. Fresh fruit salad and warm pastries - excellent. If the hotel can maintain this standard - and the current pricing structure - it should do really well.

One of the lifts wasn't working properly but as there are several, this wasn't a problem. And it was being fixed as we left the next morning!

Everething was excelent.specially the size and the comfort of the room.

The location was good given that it is close to shopping and the University! We found the room of a very high standard and the facilities generally were exceptional and very clean. Staff were most helpful.

The price of the drinks - hence the reason we only had one drink there!!!

Rooms very modern. Good tv and space in room. Rain shower was ok, but a little over rated I think. Hotel is very central.

Was expecting rain showers in the bathroom to be a liitle more powerful. Hotel's location is very central, but right by a very busy road and dodgy underpass system full of chavs/kids which required police attendance. Hotel is also like fort Knox as a result. U cant get anywhere without a key card - not even the lift. Reception also on second floor, so pre-check in, it's a lug of bags ip the stairs. Not ideal, but he hotel bar is nice.

The excellant service given by all staff we came into contact with, friendly,helpful attentive and you really felt like they enjoyed their job and cared about the clients. somthing which is rare today!! The food was good and a lovely clean modern building.

Good location, clean and reasonable price.

Free wifi of 30 minutes too short, should consider free during stay

Excellent location and exceptional comfort. Real value for money.